How can we help?
We read every message. Most questions are answered within 24 hours.
Email us
support@twiggly.app
Best for account issues, bug reports, or anything detailed.
Common questions
How do I add a child? — Go to the admin panel and tap "Invite family member".
Does my child need an email address or their own phone? — No. Children sign in with your family code and their own PIN, on their own device or a shared one. No email is collected for child accounts.
Can I invite another parent? — Yes. Go to the admin panel and tap "Invite family member" to send an email invite, or share your family code.
My child forgot their PIN — Any parent in the family can reset it from the admin panel.
I forgot my password — Tap "Forgot password?" on the login screen and we'll email you a link to set a new one.
What happens to task photos? — They're deleted automatically 30 days after the task is approved or deleted.
Is Twiggly available on iPhone? — Not yet. Twiggly is currently available for Android on Google Play.
How much does Twiggly cost? — Twiggly starts with a free trial, no card required. After the trial it's a subscription managed through Google Play, and current pricing is always shown in the app.
How do I delete my account? — Open Twiggly and go to Settings → Delete account. Deletion starts in the app, which opens a secure page to confirm. Can't open the app? Email support@twiggly.app.
We typically respond within 24 hours. For urgent account issues, include your registered email address in the subject line.